M&S Money Credit Card Comes Top in Three uSwitch.com Survey Categories
M&S Money has revealed its credit card finished top of the list in three of the eleven customer satisfaction categories in the most recent uSwitch.com survey.

LONDON, ENGLAND, February 04, 2011 /24-7PressRelease/ -- M&S Money's credit card has come in top in three out of eleven customer satisfaction categories in the most recent uSwitch.com survey.

The uSwitch.com survey revealed M&S Money's credit card to be the public's top pick for billing service, payment service and customer support.

American Express regained the top spot for overall satisfaction in 2010, satisfying 92% of its customers. M&S took second place, but its overall score increased by 2% compared to 2009.

M&S came top for its billing service (up 1% from 2009), payment service (up 4%) and customer support which increased by a whopping 6% on 2009.

M&S Money also increased its overall scores in billing and payment services, product information, recommending a friend and value for money.

The survey also revealed that nearly a third of consumers (30%) now choose their credit card based on the reward points offered.

Vincent Reboul, M&S Money's Head of Unsecured Lending, commented: "We are delighted that the M&S Credit Card has come top in the key areas of customer support and overall customer satisfaction, coming first and second in these categories. As a top 10 credit card provider, we focus not only on product features and price, but even more importantly on the service and support we provide for our customers."

Press Release Contact Information:

Simon Coughlin
M&S Money
Media Relations Manager
8 Canada Square, Canary Wharf
London, England
United Kingdom E14 5HQ
Voice: 020 7992 1574
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